Refund Policy
We want you to be satisfied with your purchase.
Returns
You have the right to request a return within 14 days of receiving your item.
To be eligible:
- Item must be unused
- In original packaging
- In the same condition as received
Refunds
Once we receive and inspect your return:
- We will notify you of approval or rejection
- Approved refunds will be processed to your original payment method
Shipping Costs
- Shipping costs are non-refundable
- Customers are responsible for return shipping costs
Non-Returnable Items
Certain items may not be eligible for return (if applicable):
- Personal care items
- Used products
Order Cancellation
Orders can be canceled before they are shipped .
Contact
For return requests, contact us at:
📧 elaracarecomfort@gmail.com